All Secured

All of your account information and payment activity is secured and accounted for. We protect organizations, members, and
online payments. Make and receive payments across Canada anywhere and anytime. We’ve got you covered while you do.

 playpay.ca savvy user

Passwords

Create highly secure passwords using complex combinations of upper and lowercase letters, numbers, and symbols.

Login

Our greatest safeguard is you. Your memory protects your login information. If you forget your login, you can use the Forget Password option get back into your account. If you still can’t access your account, contact us and we’ll help you.

Savvy

Never share your playpay.ca login credentials.

If you suspect your account has been compromised or have any concerns about your playpay.ca account, contact us immediately and we’ll work with you to get it resolved. Remember, we’ll never ask for any sensitive information from you in an email.

 playpay.ca website protection

Your Computer

When you register or log-in to playpay.ca, all website traffic is protected by the most current Secure Socket Layer (SSL), which gives you the maximum possible protection.

Using Website Features

All of your information is protected by SSL, with an encryption key length of 256 bits-the highest level commercially available.

Our Website Servers

Your personal information is stored on our servers and heavily guarded, both physically and electronically.

 playpay.ca monitoring practices

Account Verification

We conduct a number of verification checks to ensure you are who you say you are.

Account Activity

Any time there is activity in your account (make a payment, etc.), we'll send you an email to confirm the transaction. If you don’t receive a confirmation email, or if you ever receive an email for a transaction you didn't make, alert us right away and we'll launch an investigation.

Payment Transactions

We monitor every transaction to help safeguard against fraudulent transactions and money laundering. If we detect that playpay.ca is being used for purposes other than what it is expressly designed for, we may suspend your account and pass along information to legal authorities for further investigation.

 playpay.ca website security

Scanning

Website traffic scanned by UTM and WAF firewall.

SSL

256-bit certificate.

PCI

Regular scanning by an authorized security vendor to ensure latest secure standards.



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